About SmartFlow Craft

We build AI agents that actually work.

SmartFlow Craft is a workflow automation platform built for operations teams who are tired of tools that require a developer to do anything meaningful. We turn complex, repetitive business processes into autonomous AI agents — deployed in days, not months.

10,000+

Workflow runs per month

3 min

Average setup time per agent

94%

Tasks completed without human review

9 providers

AI models supported

How we got here

Every product is built out of frustration. Ours was no different.

2023

The frustration starts

Our founders spent years watching operations teams drown in repetitive work — manually triaging inboxes, copy-pasting data between tools, chasing order updates. Every 'automation' they tried required a developer, a consultant, or six months of setup.

2024

SmartFlow Craft is born

We built the first internal version to automate our own email triage. Within a week, it was handling 80% of incoming inquiries without a single human touch. We knew we had something.

2025

Opening the platform

We expanded to Shopify order tracking, customer onboarding sequences, and multi-channel support. Early customers in e-commerce and SaaS reported saving 15–30 hours per week per team.

2026

Production-grade AI for every business

Today, SmartFlow Craft is a full agent studio — with CRM integrations, knowledge base retrieval, HITL routing, and 65 AI models — built for teams that want results, not experiments.

Our Mission

Make autonomous AI agents accessible to every business — not just the ones with engineering teams.

The gap between companies that use AI effectively and those that don't isn't intelligence or budget — it's access. We exist to close that gap by shipping production-grade agents that work out of the box.

What we stand for

Four principles we refuse to compromise on.

Outcomes Over Features

We measure success by the hours your team gets back and the revenue you protect — not by how many toggles we ship.

Security by Default

Every agent runs with least-privilege access, encrypted credentials, and full audit trails. Your data never trains our models.

Speed Without Compromise

From first run to production in days, not months. We pre-build the hard parts so you deploy real agents, not prototypes.

Human in the Loop

AI handles the volume. Your team handles the judgment calls. Our routing and escalation layer keeps humans exactly where they belong.

Common questions

Do I need to know how to code?

No. SmartFlow Craft is designed for operations teams, not engineers. You connect your tools, describe your workflow, and the agent handles the rest.

Is my data used to train AI models?

Never. Your data is processed to run your agents and nothing else. We use encrypted credentials and zero-retention API calls to model providers.

How is SmartFlow Craft different from Zapier or Make?

Zapier and Make move data between apps. SmartFlow Craft agents reason about that data — reading emails, making decisions, drafting responses, and acting on context — not just triggers and actions.

Can I bring my own AI model or API key?

Yes. We support BYOK (bring your own key) across OpenAI, Anthropic, Google, Mistral, and 5 other providers. Your keys, your costs, your control.

Ready to see it in action?

Your first 70 runs are free. No credit card. No sales call unless you want one.