AI Operations Platform — Purpose-built for business teams

Run Your Business.
Let AI Handle the Operations.

SmartFlowCraft is an AI operations platform — purpose-built agents for email triage, customer onboarding, and e-commerce. Connect your stack, deploy in hours, and scale without adding headcount.

Trusted by experts.

Integrates with leading platforms

Google
GmailGmail
Slack
AWSAWS
Salesforce
Azure
Notion
Figma
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Outlook
Google
GmailGmail
Slack
AWSAWS
Salesforce
Azure
Notion
Figma
n8nn8n
Outlook

See the Platform

Your AI operations hub, end to end

A unified platform to configure agents, watch them run, and trace every decision — from inbox to CRM.

studio.smartflowcraft.com
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SmartFlow Studio— Configure and run pre-built AI agents.

Welcome back, Alex

Build, refine, and productionise agents effortlessly.

Pre-built AgentsView All
Email Triage Agent
142 runs
Product Description Agent
89 runs
Customer Support Agent
57 runs
BlueprintsView all
Email Triage Pipeline
6-node LangGraph pipeline
Product Description Pipeline
Multi-source enrichment + grader
Customer Support Pipeline
8-node classify → KB → escalate
Recent Runs
Email Triage
1840 tok
Product Description
2210 tok
Email Triage
1620 tok
Customer Support
310 tok
Email Triage
1950 tok

Agent Suite

One platform. Multiple operations automated.

Each agent is a complete, production-grade workflow — not a chatbot, not a template. Connect your tools, configure behavior, and run on live data from day one.

Email Automation

Email Triage Agent

Reads every inbound email, classifies intent, drafts a reply using your knowledge base, and routes edge cases to a human reviewer — all before you open your inbox.

  • Classifies: support, sales, billing, spam
  • Drafts replies grounded in your KB
  • Routes unresolved threads to humans
  • Logs contacts to HubSpot or GoHighLevel
Customer Success

Customer Onboarding Agent

Monitors new signups, sends personalised onboarding sequences over multiple days, tracks activation milestones, and escalates at-risk users — fully automated.

  • Day-N automated email sequences
  • Activation milestone tracking
  • At-risk user escalation
  • CRM contact creation on signup
E-commerce

Product Description Agent

Takes a product image + raw specs and generates SEO-optimised titles, descriptions, and bullet points — ready to publish to Shopify in one click.

  • Multi-image visual analysis
  • SEO meta title + description
  • Shopify publish via API
  • Tone configurable per brand
Sales

AI SDR Agent

Qualifies leads against your ICP, writes personalised cold emails per prospect, classifies replies, handles objections, books Calendly meetings, and syncs everything to your CRM — autonomously.

  • ICP qualification with optional web search
  • Per-lead personalised cold email
  • Reply classification + objection handling
  • Auto Calendly booking + CRM sync
Social Media

Social Media Comment Engagement Agent

Gives your community team AI-drafted, knowledge-base grounded responses to every Facebook comment — prioritised by sentiment and intent so the right conversations always get attention first.

  • Knowledge-base grounded response drafts
  • Sentiment & intent prioritisation
  • Brand safety guardrail before publishing
  • Lead identification → CRM routing
Marketing

ReelForge — Video Reel Automation

Watches your Google Drive for new clips, runs an AI pipeline to pick templates and write viral hooks, renders polished 1080×1920 reels with effects, and auto-publishes to Facebook — up to 10 reels per day.

  • AI template selection from 28 presets
  • Viral hook writing with trending context
  • Visual effects: grain, vignette, color grade
  • Approval email → Facebook auto-publish

Need a workflow built to your spec? Request a custom agent — scoped and delivered on your timeline.

From zero to production in hours

No lengthy onboarding calls, no enterprise contracts, no six-week timelines. Pick an agent, connect your stack, and go live — the same day.

1

Pick an Agent

Browse pre-built agents designed for real production workflows — email triage, customer onboarding, product descriptions, and more.

2

Test on Real Data

Run it on your actual inputs — no credit card, no waiting. See what the agent produces before committing to anything.

3

Connect Your Stack

Link your email, CRM, or Shopify store via BYOK or SmartFlow-managed auth. Your keys, your data — encrypted and never logged.

4

Deploy & Scale

Go live on your own infrastructure or ours. Monitor every run with built-in traces and audit logs. Need a custom workflow? We scope and deliver in 48 hours.

Platform Infrastructure

Built for production from day one

SmartFlowCraft is not a prompt wrapper. Every agent runs on a production-grade infrastructure layer — observable, secure, and compliant by default.

Traces & Audit Log

Every agent run produces a full execution trace — node by node. Every action is logged for compliance and debugging.

Bring Your Own Keys

Connect your own OpenAI, Anthropic, or any LLM API key. Your data never passes through our inference — it stays between you and your provider.

Multi-Agent Blueprints

Chain agents together into multi-step workflows. Each node is independently configurable, observable, and re-runnable.

Knowledge Bases

Attach private knowledge to any agent — upload documents, choose your embedding model and vector store, and agents retrieve grounded context on every run.

Human-in-the-Loop

Agents escalate to a human reviewer when confidence is low or rules require it. Full review queue built in — no custom workflow needed.

Responsible AI Controls

Prompt injection protection, output validation, rate limiting, and SSRF guards — applied platform-wide by default, not bolted on later.

Purpose-Built for Industry

Solutions for every
complex sector.

SmartFlow agents aren't generic chatbots. They are engineered with deep domain expertise to solve specific challenges in high-stakes industries, ensuring accuracy, compliance, and reliability from day one.

See All Industries

99.9%

Uptime Reliability

40%

Cost Reduction

Industry

Manufacturing

Industry

Legal Tech

$15,392+12.4%ROI 4.2x$8.7M
Finance

Financial Services

Automated risk assessment, payment processing, and personalized financial analytics, reports, audits, compliance.

Health

Healthcare

Industry

Logistics

Community Feedback

Built for enterprises.
Trusted by operational leaders.

Designed to automate mission-critical workflows across operations, IT, finance, and customer support — with built-in governance, security, and scale.

PN
Priya Nair@priya_ops· Feb 3

We automated our entire customer onboarding sequence with SmartFlow. What used to take our team half a day now runs without anyone touching it.

JW
James Whitfield@jwhitfield_b2b· Jan 28

Email triage agent has been a game changer. 300+ inbound emails a day, and our team only touches the ones that actually need them.

FA
Fatima Al-Rashidi@fatima_digital· Jan 19

The audit log and traceability features gave us the confidence to put AI into real business workflows. Finally a platform that thinks about governance.

AI Operations Platform — Start free, no credit card

Automate your operations.
Start today, scale tomorrow.

Deploy a production AI agent, connect your tools, and see results on real data — free. Need a workflow built to your exact spec? We scope and deliver in 48 hours.